Training aid for new VSOs
Follow the claim from first conversation to filed package.
A step-by-step guide for Veterans Service Officers. It shows which VA form to start with, walks the eight claim steps one decision at a time, and helps write clear claim wording.
Sign in to open the guideAccess is by invitation only.
1Represent2Date3Lane4Theory5Interview6Evidence7Check8Track
What is inside
Where to start
Pick what the Veteran told you and see the right form and next actions.
The 8 steps
A checklist for each step, from representation to tracking the claim.
Review lanes
Answer a few questions after a decision to choose the right review path.
Claim builder
Turn your notes into clear claim wording, using fixed rules, not guesses.
Forms and Library
Every common form in one list, plus forms and guides your team adds.
Website Guide
Ten short lessons with pictures and videos on how to use all of this.
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